You can switch from one hosting package to another; however, it would require a server migration. Contact support for assistance if you wish to switch from Cloud web hosting to Shared hosting, Budget hosting, or Premium cloud hosting.
Upgrading between two different hosting packages can only be done manually and involves migrating your website content from your current hosting package to the new one. You need to contact support and provide us with the required details, such as the service you wish to upgrade to and the plan you are upgrading from. Once support has the necessary information, the migration process starts.
We have some Rules and service charges.
- We will count regular prices for upgrades or downgrade packages. Our software automatically counts upgrade or downgrade charges. For example, if you purchase a package for 30 USD, you can downgrade to 20 USD packages. If you downgrade your package, you will get an extra 10 USD money back to your credit balance. You must pay the same if you upgrade to the better package. Our software calculates the date used and the remaining date.
- You can switch from a “Free Domain Plan” to any “Free Domain Package”. We will subtract the standard domain charge If you change the “Free Domain Plan” package to Without Domain Plan.
Upgrade Downgrade Charge-
- Cloud Hosting to Cloud Hosting = Free (Pro A = Pro B, Pro C = Pro A, Pro C = Pro B, Pro A = Pro C etc)
- Shared Hosting to Shared Hosting = Free (Brave A > Brave C, Brave B > Brave A)
- Premium Cloud Hosting to Premium Cloud Hosting = Free (Turbo A > Turbo B, Turbo C > Turbo A)
- Budget Hosting to Budget Hosting = Free (Basic A > Basic C, Basic C > Basic B)
- Shared Hosting to Cloud Hosting = Free (Brave A, B, C to Pro A, B, C)
- Premium Cloud Hosting to Cloud Hosting = Free (Turbo A, B, C > Pro A, B, C)
- Cloud Hosting to Premium Cloud Hosting = Free
- Cloud Hosting & Premium Cloud Hosting & Budget Hosting to Shared Hosting = 250 tk
- Cloud Hosting & Premium Cloud Hosting & Shared Hosting to Budget Hosting = Free
- Budget Hosting to Cloud Hosting & Premium Cloud Hosting & Shared Hosting = 250 tk
Once the migration is complete, you will be contacted to modify your DNS records to access your migrated site (on the destination server).
